PULL Agent Privacy Policy
PULL Agent App is a wholly owned subsidiary of Energy Consulting and Solutions, ENCOS, SRL which focuses on delivery in Dominican Republic.
At PULL Agent, we strive to do everything we can to respect the trust customers have in our brand, and our commitment to your privacy is no exception. We are committed to protecting and safeguarding consumers’ privacy on the internet, especially for children.
PULL Agent App privacy policy
PULL Agent is pleased to provide information to all its customers about its online privacy policy. Please be assured that PULL Agent uses its best efforts to protect the privacy of visitors to this website.
This Privacy Policy (“Policy”) describes the types of personal information we collect from visitors to our website and users of our Mobile Applications (collectively “Online Services”). This Policy not only sets forth how we use this information, but also provides other details about our personal information practices and explains how to contact us if you have any questions or concerns.
Consent
By using this site, you agree to the terms of this Policy. Whenever you submit information via this app, you consent to the collection, use and disclosure of the information in accordance with this Policy.
Types of information we collect and how it is used
When using Online Services i.e. when ordering or registering on PULL Agent or when participating in a survey or submitting website feedback, you may be asked to enter your name, email address, mailing address, telephone number and/or other details. PULL Agent gathers such personal information only when voluntarily submitted by you. e.g., personal information may be collected from you to get your feedback on our website and our products, or to improve our website in order to serve you better, or to quickly process your transactions, or to ensure your entry in one of our contests or sweepstakes. If you do not agree or consent to submission of such information, you will not be allowed to register yourself or participate in our contests, sweepstakes or use any functions on our app which require such personal information to be submitted.
Sharing of personal information
Personal information that you submit to PULL Agent may be disclosed to a third party such as our vendors/suppliers and/or agents, who are employed to provide some of our services; to meet the purpose for which it was submitted. Of course, any use of this information by the Energy Consulting and Solutions, ENCOS, SRL will comply with this Policy. Occasionally, we may send marketing information to you, such as discount coupons, information about new product offerings, etc. If you do not wish to receive such materials, requests should be made directly by contacting us at the email or postal address listed below.
In addition, when you visit our website or use Online Services, we may collect certain information by automated means. The information we collect may include your Internet Protocol (IP) address, computer/mobile device operating system and browser type, type of mobile device, the location of mobile device, the Unique Device Identifier (UDID) or Mobile Equipment Identifier (MEID), the network carrier or any other information about your mobile device, the address of a referring website (if any), and the pages you visit on our website. We may use this information to operate, maintain, and manage our Online Services and to provide services such as technical support. We provide additional information regarding our use of “cookies” in this Privacy Policy below.
When using the PULL Agent App additional information is collected when you place an order online. This information assists in the delivery to your door and to verify your online payment. The internet order system also stores information about your order to help you remember and re-order the same menu in future.
Mobile devices and location information
Mobile Apps may collect precise information about the location of your mobile device using technologies such as GPS, Wi-Fi, or cell tower proximity. PULL Agent uses this information for location-based services that you request such as locating nearby GShop restaurants or identifying special offers that may be of interest to you. For most mobile devices, you can withdraw your permission for HRPL to acquire this information on your location through the device settings. If you have questions about how to disable your mobile device’s location services, we recommend you contact your mobile device service provider or the device manufacturer. If you would like us to delete location information we have collected, please contact us at the email or postal address listed below. Please note that the applications may not function properly following deletion, and that we may be required by law to retain certain information.
PULL Agent does not sell personal information to third parties outside Energy Consulting and Solutions, SRL company, though, with your permission, such personal information may be, subject to compliance with this Policy, transferred, shared, or disclosed to third parties including third party service providers outside the Energy Consulting and Solutions, ENCOS, SRL company. Such personal information may be transferred, shared, or disclosed securely via modern cryptography e.g., over HTTPS. In case personal information (which includes the online behavioral analysis of the user of Online Services) is shared, transferred, or disclosed to third party service providers, it shall be done so only for the purpose of personalizing your online ordering experience, we will, on occasion send marketing information on behalf of one of our business partners about products or services they provide that may be of interest to you. You may be asked if you wish to receive marketing materials from Energy Consulting and Solutions, ENCOS, SRL business partners. If you elect to receive such materials, PULL Agent will not share your personal information with such partners but rather will send a mailer or email on behalf of the partners.
PULL Agent reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the sites, to fulfil your requests, or to co-operate in any law enforcement investigation or an investigation on a matter of public safety or if your personal information is collected in connection with a joint promoter to disclose such information to that joint promoter for marketing and research purposes or if PULL Agent feels you might like to know about a third party's goods and services we may supply that personal information to that third party. (we know that many of our guests enjoy receiving these excellent offers).
Location Information
To participate as a Energy Consulting and Solutions, ENCOS, SRL Agent, you must permit the PULL Agent Services to access location services through the permission system used by your mobile operating system (“Platform”) or browser. We may collect the precise location of your device when the PULL Agent is running in the foreground or background of your device. We may also derive your approximate location from your IP address. We use your location information to verify that you are present in your preferred region or city when you begin or engage in a delivery, connect you with delivery opportunities in your zone, and track the progress and completion of your Deliveries. You can enable the location tracking feature through the settings on your device or Platform or when prompted by PULL Agent. If you choose to disable the location feature through the settings on your device or Platform, PULL Agent will not receive precise location information from your device, which will prevent you from being able to Trip and receiving delivery opportunities in your area.
Sensitive information
PULL Agent will not collect, use or disclose sensitive information except with your specific consent. Children’s privacy notice
PULL Agent understands the importance of privacy to visitors to and users of our Online Services. We are especially committed to protecting the privacy of children who visit or use our Online Services Access.
PULL Agent will take reasonable steps to ensure that the personal information collected is accurate, complete and up to date. You can access and edit/modify your personal information i.e., name, postal address and contact details at any time. PULL Agent will take reasonable steps to protect personal information from misuse, loss and unauthorized access, modification, or disclosure.
Cookies
“Cookies” are pieces of information that a website transfers to an individual’s hard drive for record keeping purposes. Cookies allow the website to remember important information that will make your use of the sites more convenient. Like most websites, PULL Agent uses cookies for a variety of purposes to improve your on-line experience. e.g., we track the total number of visitors to our website on an anonymous aggregate basis. We may also employ cookies so that we recognize you when you revisit our sites and to keep track of the items/pages you view on our website to help us customize your experience. For example, once you have placed an order you may be offered the opportunity to personalize your order so that the system remembers it for future use.
We may associate personal information with a cookie file in those instances.
With most internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. If you want to do this, refer to your browser instructions or help screen to learn more. If you disable all cookies, you may not be able to take advantage of all the features of our sites.
Changes to our privacy policy
If we change our Policy, we will post the revised version here, so we suggest that you check here periodically for the most up-to-date version of our Policy. Your continued use of the sites will be deemed acceptance of the Policy.
How to contact us
If you have any questions about PULL Agent Privacy Policy, please contact us at:
PULL Agent, Energy Consulting and Solutions, ENCOS, SRL.